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True Key support pages have moved. You can find FAQs, support articles, and help here:

Instant Log In isn't working on my Android device. What can I do?

First, go to Preferences and make sure that Instant Log In is toggled ON. (Haven't set it up yet? View the how-to here.)

If it's already ON, go to Android Settings, and check for Accessibility Services. Find True Key, disable it and reenable it again.

If you've tried those steps, and it's still not working on your device, get in touch with us here and we'll be happy to help.

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